technology
Front‑Row Seat: Inside the Live‑Stream of a Proactive AI Agent Guiding Customers Before They Ask
Front-Row Seat: Inside the Live-Stream of a Proactive AI Agent Guiding Customers Before They Ask Yes, you can have a customer-service team that spots the next hiccup and resolves it before the customer even notices - thanks to a proactive AI agent that monitors signals, predicts friction, and intervenes in